Frequently Asked Questions
Stash Monkey is considered locked only when the lid is fully closed and either the combination lock is engaged or the key lock is turned to the locked position.
How do I set the combination code?
GO TO :30 SECONDS IN THE VIDEO
Keep in a safe place and out of the reach of children
Stash Monkey should be stored at normal room temperature. Prolonged exposure to extreme heat or cold may affect seals and locking components. Avoid leaving it in hot vehicles or freezing environments.
Clean the exterior using a warm, damp cloth only. Do not submerge the unit or use harsh cleaners.
Keep the rim of the container, and the silicone seal in the lid free of debris by wiping with a cloth. For example small crumbs on the seal can cause the lid not to seal properly.
No. While Stash Monkey is designed to be secure and child-resistant, no storage device should be considered completely fail-safe. Always store responsibly and keep keys or combinations secure.
Store keys outside of container securely, hidden and out of reach of children
Stash Monkey is designed to be odor-resistant when properly closed and sealed. No storage container can guarantee complete odor elimination in all conditions. For best results, make sure the lid is fully closed and the seal is clean.
If the lock is not functioning as expected, do not force it. Please contact our support team at info@stashmonkey.com, and we’ll help troubleshoot or advise on next steps.
Stash Monkey is designed primarily for home use to help store items securely and discreetly. While some customers choose to use it during travel, laws and regulations vary by location. Always follow local laws and use responsibly.